Pusher Status

Pusher System Status

All Systems Operational

About This Site

Pusher monitors all of its critical services both internally and through 3rd party services. If there is a disruption in service, incident notes will be updated here.

Below, you’ll find the current status of the Pusher infrastructure, as well as any recent issues or incidents we may have had.

If you think that something is not working with the service, please get in touch with us by submitting a ticket through our support portal: https://support.pusher.com

Channels REST API Operational

Channels WebSocket client API Operational

Channels Dashboard Operational

Channels Stats Integrations Operational

Channels presence channels Operational

Channels Webhooks Operational

Channels Pusher.js CDN Operational

Beams Operational

Beams dashboard Operational

Marketing Website Operational

Payment API Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Apr 19, 2024

No incidents reported today.

Apr 18, 2024

No incidents reported.

Apr 17, 2024

No incidents reported.

Apr 16, 2024

No incidents reported.

Apr 15, 2024

No incidents reported.

Apr 14, 2024

No incidents reported.

Apr 13, 2024

No incidents reported.

Apr 12, 2024

No incidents reported.

Apr 11, 2024

No incidents reported.

Apr 10, 2024

No incidents reported.

Apr 9, 2024

No incidents reported.

Apr 8, 2024

No incidents reported.

Apr 7, 2024

No incidents reported.

Apr 6, 2024

No incidents reported.

Apr 5, 2024

High Latency in US2 on Channels WebSocket Client API

Resolved - This incident has been resolved.
Apr 5, 20:58 UTC

Monitoring - A fix has been implemented and we are monitoring the results.
Apr 5, 16:59 UTC

Update - We are continuing to work on a fix for this issue. Impact is greatly reduced now. Customers are seeing lower latencies.
Apr 5, 14:45 UTC

Update - We are continuing to work on a fix for this issue.
Apr 5, 13:41 UTC

Identified - The issue has been identified and a fix is being implemented.
Apr 5, 12:09 UTC

Investigating - Customers are seeing high latency on the US2 cluster (WebSockets). The team is working on it.
Apr 5, 11:18 UTC

High Latency in US2 on Channels WebSocket Client API

Resolved - This incident has been resolved.
Apr 5, 10:22 UTC

Monitoring - A fix for this issue has been deployed and we are monitoring the system.
Apr 5, 01:28 UTC

Update - We are continuing to investigate issues with users unable to establish connections from the Websocket Client.
Apr 4, 20:52 UTC

Identified - Issues with US2 have returned. We are seeing issues maintaining connections.
Apr 4, 20:23 UTC

Monitoring - A fix has been implemented and the latency issues have resolved in US2. We will monitor the systems to ensure the issue does not reoccur.
Apr 4, 19:49 UTC

Investigating - We are currently investigating an issue with high latency in US2 on the Channels WebSocket Client API
Apr 4, 19:13 UTC