Pusher System Status
All Systems Operational

About This Site

Pusher monitors all of its critical services both internally and through 3rd party services. If there is a disruption in service, incident notes will be updated here.

Below, you’ll find the current status of the Pusher infrastructure, as well as any recent issues or incidents we may have had.

If you think that something is not working with the service, please get in touch with us by submitting a ticket through our support portal: https://support.pusher.com

Channels REST API ? Operational
Channels WebSocket client API ? Operational
Channels Dashboard ? Operational
Channels Stats Integrations ? Operational
Channels presence channels Operational
Channels Webhooks Operational
Channels Pusher.js CDN ? Operational
Beams Operational
Beams dashboard Operational
Marketing Website ? Operational
Payment API ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Dec 6, 2023

No incidents reported today.

Dec 5, 2023
Resolved - This incident has been resolved.
Dec 5, 18:11 UTC
Monitoring - The public EU cluster has been restored and all services are now back online. We will continue to monitor the cluster health.
Dec 5, 17:47 UTC
Identified - The issue has been identified and a fix is being implemented.
Dec 5, 17:36 UTC
Investigating - The public EU cluster is currently experiencing an outage which affects customers in this region. For customers in other regions, there is no impact. We are actively working on restoring the public EU cluster.
Dec 5, 17:34 UTC
Dec 4, 2023

No incidents reported.

Dec 3, 2023

No incidents reported.

Dec 2, 2023

No incidents reported.

Dec 1, 2023
Resolved - This incident has been resolved.
Dec 1, 21:20 UTC
Monitoring - The fix has been implemented and latency has improved.
Dec 1, 20:53 UTC
Identified - The team has identified the cause of the latency and are actively working to resolve the high latency issues.
Dec 1, 20:46 UTC
Investigating - We are currently investigating an issue in US2 where some clients may be experiencing latency issues or unable to utilize the Channels WebSocket and REST API.
Dec 1, 20:31 UTC
Nov 30, 2023
Resolved - This incident is being resolved
Nov 30, 11:17 UTC
Investigating - Our engineering team has detected an issue that is preventing all data to be published to DataDog. We are currently investigating the root cause
Nov 30, 10:30 UTC
Nov 29, 2023
Resolved - Our engineering team has confirmed this issue has been mitigated. We apologise for any inconvenience this may have caused you.
Nov 29, 16:09 UTC
Identified - Our engineering team is working on rolling out an improvement to resolve the high latency on the US2 cluster.
Nov 29, 15:48 UTC
Investigating - We are currently investigating this issue.
Nov 29, 15:17 UTC
Nov 28, 2023

No incidents reported.

Nov 27, 2023

No incidents reported.

Nov 26, 2023

No incidents reported.

Nov 25, 2023

No incidents reported.

Nov 24, 2023

No incidents reported.

Nov 23, 2023

No incidents reported.

Nov 22, 2023
Resolved - Our engineering team has rolled out a fix and has confirmed webhooks delivery is fully operational on the affected EU cluster.
Nov 22, 14:27 UTC
Investigating - Our engineering team is actively investigating an issue that is impacting the delivery of a specific set of webhooks. This is only affecting our EU cluster
Nov 22, 13:08 UTC