Pusher System Status
All Systems Operational

About This Site

Pusher monitors all of its critical services both internally and through 3rd party services. If there is a disruption in service, incident notes will be updated here.

Below, you’ll find the current status of the Pusher infrastructure, as well as any recent issues or incidents we may have had.

If you think that something is not working with the service, please get in touch with us by submitting a ticket through our support portal: https://support.pusher.com

Channels REST API ? Operational
Channels WebSocket client API ? Operational
Channels Dashboard ? Operational
Channels Stats Integrations ? Operational
Channels presence channels Operational
Channels Webhooks Operational
Channels Pusher.js CDN ? Operational
Beams Operational
Beams dashboard Operational
Marketing Website ? Operational
Payment API ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Aug 18, 2022

No incidents reported today.

Aug 17, 2022
Resolved - We have now resolved the issue for all clusters and webhooks will be correctly fired for all clients.
Aug 17, 10:46 UTC
Identified - We have identified an issue preventing the correct delivery of webhooks for actions triggered by clients connected via our fallback connection protocols. Clients connected via SockJS or XHR Streaming will not trigger webhooks correctly on the following clusters:
us2, us3, eu, ap1, ap2, ap3, ap4, sa1.

Any clients connected via websockets, the primary connection protocol, are not affected.
Any clients connected to mt1, using any protocol, are not affected.

A fix has been identified and will be rolled out to each cluster.

Aug 17, 09:54 UTC
Aug 16, 2022

No incidents reported.

Aug 15, 2022
Resolved - This incident has been resolved.
Aug 15, 14:01 UTC
Update - We have resolved this issue and stats are being exported correctly and displayed in the dashboard once more. Customers may experience a gap in metrics showing from 113:06 UTC - 13:46 UTC. We apologise for any inconvenience this may have caused you.
Aug 15, 14:00 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Aug 15, 13:56 UTC
Investigating - Pusher Statistics exporter is currently not exporting data to Datadog and Librato. Our engineering team is currently working on resolving this incident.
Aug 15, 13:44 UTC
Aug 14, 2022

No incidents reported.

Aug 13, 2022

No incidents reported.

Aug 12, 2022

No incidents reported.

Aug 11, 2022

No incidents reported.

Aug 10, 2022

No incidents reported.

Aug 9, 2022

No incidents reported.

Aug 8, 2022

No incidents reported.

Aug 7, 2022

No incidents reported.

Aug 6, 2022

No incidents reported.

Aug 5, 2022

No incidents reported.

Aug 4, 2022
Postmortem - Read details
Aug 16, 13:32 UTC
Resolved - This incident has been resolved.
Aug 4, 15:48 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Aug 4, 15:20 UTC
Update - We are continuing to investigate this issue.
Aug 4, 15:08 UTC
Investigating - We are currently investigating this issue.
Aug 4, 15:08 UTC