Pusher System Status
All Systems Operational

About This Site

Pusher monitors all of its critical services both internally and through 3rd party services. If there is a disruption in service, incident notes will be updated here.

Below, you’ll find the current status of the Pusher infrastructure, as well as any recent issues or incidents we may have had.

If you think that something is not working with the service, please get in touch with us by submitting a ticket through http://dashboard.pusher.com/support

Channels REST API ? Operational
Channels WebSocket client API ? Operational
Channels Dashboard ? Operational
Channels Stats Integrations ? Operational
Channels presence channels Operational
Channels Webhooks Operational
Channels Pusher.js CDN ? Operational
Beams Operational
Beams dashboard Operational
Marketing Website ? Operational
Payment API ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Mar 8, 2021

No incidents reported today.

Mar 7, 2021
Resolved - This incident has been resolved.
Mar 7, 18:42 UTC
Update - We currently can't access anything in the affected region, including the AWS console.
Mar 7, 18:09 UTC
Identified - This seems to be related to the ongoing AWS issue:

9:06 AM PST We are investigating an issue with an external provider outside of our network, which may be impacting Internet connectivity between some customer networks and the AP-SOUTHEAST-2 Region. Connectivity to instances and services within the Region is not impacted by the event.
9:39 AM PST We are continuing to experience connectivity issues with an internet provider external to our network. This affects international connectivity from AP-SOUTHEAST-2 Region to internet destinations outside Australia. Connectivity within the AP-SOUTHEAST-2 or to internet destinations within Australia are not impacted at this time. We are continuing to work towards shifting traffic from the external provider to recover from the event.

https://status.aws.amazon.com
Mar 7, 17:48 UTC
Investigating - We are currently investigating this issue.
Mar 7, 17:39 UTC
Mar 6, 2021

No incidents reported.

Mar 5, 2021

No incidents reported.

Mar 4, 2021

No incidents reported.

Mar 3, 2021
Completed - The scheduled maintenance has been completed.
Mar 3, 09:40 UTC
Update - This is taking a little longer than we hoped, we are extending the maintenance window to a full hour. We will keep you posted.
Mar 3, 09:04 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 3, 08:40 UTC
Scheduled - The dashboards will be down for maintenance for an urgent database migration. This operation is expected to finish within 20 minutes at most.

We apologise for the inconvenience
Mar 3, 08:37 UTC
Mar 2, 2021

No incidents reported.

Mar 1, 2021

No incidents reported.

Feb 28, 2021

No incidents reported.

Feb 27, 2021

No incidents reported.

Feb 26, 2021

No incidents reported.

Feb 25, 2021
Resolved - We are currently not able to process the backlog fast enough to catch up. We have therefore decided to drop the backlog and process from the head of the stream. This means you should now see up-to-date metrics in Datadog and Librato, but data will be missing for the last several hours.

We apologise for the inconvenience.
Feb 25, 19:29 UTC
Identified - We are experiencing problems with our Datadog and Librato exporter and are currently processing a backlog. Channels metrics in Datadog and Librato are currently delayed by several hours.

The issue has been identified and we are working on adding more capacity to process the backlog as soon as possible.
Feb 25, 17:52 UTC
Feb 24, 2021

No incidents reported.

Feb 23, 2021

No incidents reported.

Feb 22, 2021

No incidents reported.