Pusher System Status
All Systems Operational

About This Site

Pusher monitors all of its critical services both internally and through 3rd party services. If there is a disruption in service, incident notes will be updated here.

Below, you’ll find the current status of the Pusher infrastructure, as well as any recent issues or incidents we may have had.

If you think that something is not working with the service, please get in touch with us by submitting a ticket through http://dashboard.pusher.com/support

Channels REST API ? Operational
Channels WebSocket client API ? Operational
Channels Dashboard ? Operational
Channels Stats Integrations ? Operational
Channels presence channels Operational
Channels Webhooks Operational
Channels Pusher.js CDN ? Operational
Beams Operational
Chatkit Operational
Marketing Website ? Operational
Payment API ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Apr 22, 2019

No incidents reported today.

Apr 21, 2019

No incidents reported.

Apr 20, 2019

No incidents reported.

Apr 19, 2019

No incidents reported.

Apr 18, 2019

No incidents reported.

Apr 17, 2019

No incidents reported.

Apr 16, 2019
Resolved - This incident has been resolved.
Apr 16, 22:15 UTC
Update - We have identified and fixed an issue with our service mesh which was causing the Chatkit errors. We'll continue to monitor the situation!
Apr 16, 22:15 UTC
Update - We are continuing to investigate this issue.
Apr 16, 21:09 UTC
Investigating - We are currently investigating high error rates produced by Chatkit API.
Apr 16, 20:41 UTC
Apr 15, 2019
Resolved - Between 11:30 and 12:15 UTC there was a disruption to the service due to misconfigured CORS headers.
Clients connecting from browsers may have been unable to access the Chatkit service.
Apr 15, 12:19 UTC
Apr 14, 2019
Resolved - This incident has been resolved.
Apr 14, 18:48 UTC
Update - We have identified the issue and have deployed a short term fix. We will evaluate long term solutions tomorrow.
Apr 14, 16:49 UTC
Update - The dashboard should now be working, but we are still investigating the underlying issue.
Apr 14, 15:09 UTC
Investigating - Requests to our dashboard are currently failing. We are currently investigating.
Apr 14, 12:42 UTC
Apr 13, 2019
Resolved - This issue has been resolved by upgrading the session store's available memory.
Apr 13, 06:07 UTC
Investigating - It appears that a side effect of the previous issue (https://status.pusher.com/incidents/n10xv45b30bg) was that our dashboard's session store ran out of memory. We are investigating solutions to this.
Apr 13, 06:01 UTC
Resolved - We have identified the cause: an internal monitoring system had entered a retry loop with an expensive query. It has now been fixed.
Apr 13, 00:36 UTC
Investigating - Our accounts/provisioning database is under heavy load, and we are investigating the cause.
Apr 13, 00:10 UTC
Apr 12, 2019

No incidents reported.

Apr 11, 2019

No incidents reported.

Apr 10, 2019

No incidents reported.

Apr 9, 2019

No incidents reported.

Apr 8, 2019

No incidents reported.