Websocket Connection Errors

Incident Report for Pusher

Resolved

The problem connecting to the US region has now been resolved.
Posted Aug 25, 2017 - 13:43 UTC

Monitoring

We believe the problem is now resolved and are actively monitoring.
Posted Aug 25, 2017 - 13:28 UTC

Update

This problem is affecting connections to the cluster in the US region only.
Posted Aug 25, 2017 - 13:20 UTC

Investigating

We are currently investigating an issue where some new websocket connections fail to establish.
Posted Aug 25, 2017 - 13:19 UTC
This incident affected: Channels WebSocket client API.