High latency on us2 cluster
Incident Report for Pusher
Resolved
All systems are operational on us2.
Posted 17 days ago. Jun 07, 2019 - 13:06 UTC
Monitoring
We have identified the cause of the increased connection attempts: an internal configuration change. We have reverted this configuration change and the number of connection attempts has reduced to normal.

We do not expect the number of connection attempts to increase; however we are still increasing our capacity to deal with any unexpected increase.
Posted 17 days ago. Jun 07, 2019 - 12:52 UTC
Identified
We have identified the cause of this issue as a high number of WebSocket connection attempts. We are taking measures to reduce the number of connection attempts, and to increase our capacity to deal with these.
Posted 17 days ago. Jun 07, 2019 - 12:46 UTC
Update
We are continuing to investigate this issue.
Posted 17 days ago. Jun 07, 2019 - 12:40 UTC
Investigating
Intermittent higher latency on our us2 cluster. We're investigating.
Posted 17 days ago. Jun 07, 2019 - 12:40 UTC
This incident affected: Channels REST API and Channels WebSocket client API.