AWS outage

Incident Report for Pusher

Resolved

This incident has been resolved. A few webhooks were delayed, but none were lost. The service is fully operational again.

Posted Dec 07, 2021 - 17:17 UTC

Update

We are continuing to work on a fix for this issue.

Posted Dec 07, 2021 - 17:11 UTC

Identified

We have identified the issue to be related to SQS, affecting delivery of Webhooks. The Websocket and REST API are NOT affected, as previously reported.

Posted Dec 07, 2021 - 17:03 UTC

Update

We are continuing to investigate this issue.

Posted Dec 07, 2021 - 16:58 UTC

Investigating

There seems to be problems in the us-east-1 AWS region, currently affecting the MT1 cluster.

Posted Dec 07, 2021 - 16:58 UTC

This incident affected: Channels REST API, Channels WebSocket client API, and Channels Webhooks.