Issues impacting clients connected to our fallback transports in the MT1 cluster

Incident Report for Pusher

Resolved

Between 15:50 to 18:00 UTC, we experienced a DNS related issue that affected a substantial portion of our sockjs traffic.
Clients using WebSocket were unaffected by this incident.

Posted Jul 10, 2023 - 18:03 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jul 10, 2023 - 17:49 UTC

Identified

The issue has been identified and a fix is being implemented.

Posted Jul 10, 2023 - 17:44 UTC

Investigating

We are currently investigating this issue.

Posted Jul 10, 2023 - 17:09 UTC