Increased latency and error rates in the US2 cluster API

Incident Report for Pusher

Resolved

This incident has been resolved.
Posted Mar 17, 2023 - 21:23 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Mar 17, 2023 - 19:11 UTC

Update

We are still observing higher latencies on the API. It is affecting only a small percentage (less than 1%) of requests. The team is investigating the issue.
Posted Mar 17, 2023 - 16:30 UTC

Investigating

We are aware of the Increased latency and error rates in the US2 cluster API. Our team is currently investigating this issue.
Posted Mar 17, 2023 - 15:43 UTC
This incident affected: Channels REST API.
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