We have resolved this issue and stats are being exported correctly and displayed in the dashboard once more. Customers may experience a gap in metrics showing from 16:55 UTC - 19:10 UTC.
Posted Jul 29, 2022 - 18:53 UTC
We have implemented a fix and are monitoring the status. Customers may see delays in usage metrics being populated in their dashboards. Customers utilising the Datadog integration may experience a gap in reporting as Datadog rejects metrics over 60 minutes old.
Posted Jul 29, 2022 - 18:31 UTC
We have identified the issue and are working on implementing a resolution.
Posted Jul 29, 2022 - 18:14 UTC
We continue to investigate this issue.
Posted Jul 29, 2022 - 17:53 UTC
We are continuing to investigate this issue.
Posted Jul 29, 2022 - 16:54 UTC
We are currently investigating an issue impacting our stats pipeline responsible for the usage metrics shown in dashboard.pusher.com and also sent to Datadog and Librato integrations.
Posted Jul 29, 2022 - 16:38 UTC
This incident affected: Channels Stats Integrations.