Network disruption

Incident Report for Pusher

Resolved

Between the hours of 00:00 and 05:00 GMT on the 26th many of our services experienced networking disruptions, mainly manifesting as increased latencies.

The nature of the disruptions leads us to believe that our hosting provider (AWS) had some difficulties upstream of the US-EAST region. Our customers may have seen increased latency to our REST API and clients may have seen increased latency connecting to our websocket endpoints, though our monitoring does not indicate a significant rate of failure.

We apologise for the late notification on this disruption.

Posted Feb 26, 2015 - 18:29 UTC

This incident affected: Channels REST API, Channels WebSocket client API, and Channels Webhooks.