Increased error rates in the US2 cluster API

Incident Report for Pusher

Resolved

This incident has been resolved. We will be sharing a detailed incident report in the near future.

Posted Mar 17, 2023 - 00:36 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Mar 16, 2023 - 22:47 UTC

Identified

The issue has been identified and a fix is being implemented.

Posted Mar 16, 2023 - 21:43 UTC

Update

We have made a configuration change on the cluster but this did not resolve the increased error rates. We are continuing to investigate the issue.

Posted Mar 16, 2023 - 20:20 UTC

Investigating

We are aware of the increased error rates in the US2 cluster API. Our team is currently investigating this issue.

Posted Mar 16, 2023 - 17:27 UTC

This incident affected: Channels REST API.