Dashboard stats incomplete

Incident Report for Pusher

Resolved

All stats for the missing periods have been regenerated. Dashboard graphs are now showing correct and up-to-date stats for all time periods.
Posted Nov 16, 2016 - 16:10 UTC

Update

We are continuing to work on resolving this issue. In the meantime, historical stats will remain incomplete.
Posted Nov 16, 2016 - 10:37 UTC

Monitoring

We have identified the root cause of the issue.

On the main (us-east-1) cluster, historical stats in the dashboard will not be visible until tomorrow morning UTC. We have not lost the data, and we will repopulate the graphs once the underlying issue is resolved.

Limits are still being applied to accurate data, but the graphs in the limits email may also be inaccurate.
Posted Nov 15, 2016 - 18:15 UTC

Identified

A problem pushing stats to our dashboard has resulted in graphs with partial data being displayed. The data has not been lost and the graphs will be re-generated once all data has been delivered to the dashboard.
Posted Nov 15, 2016 - 16:29 UTC
This incident affected: Channels Dashboard.